UK shipping is charged at a flat rate of £3.95, regardless of the size/weight of your parcel. Your order will normally be sent with a courier, as we find them more reliable than the Post Office. Most parcels take between 3 and 5 working days to reach you. If you need something urgently, we do offer the 48 hour service with Royal Mail, but there is a flat rate charge of £8.50 for this because the Post Office is rather expensive (they also state they aim to deliver in 2-3 working days despite being a 48 hour service, so it may not end up arriving any quicker than it would have with our usual courier!)
As we are closing the Souk and are selling all our stock at cost price or below, unfortunately we are not able to accept returns unless there is a fault with your item.